A Certification Exam: What to expect from application to appeal
The National Inspection Testing and Certification Corporation (NITC) is a third-party provider of certifications for plumbing, medical gas, piping, HVACR and related industries. We strive to offer the highest quality certifications available today. NITC applies quality processes from applying to take the test through maintenance of your certification. Here is what to expect:
Each certification examination application is received by mail, email or fax at our Los Angeles office along with the required fee(s)*.
Paper and pencil exams are scheduled and examinees are notified of the date and time. The completed exams are immediately returned to the NITC office by the assigned proctor# for scoring and examinees are notified of the results+ by mail
Computer-based exams may be scheduled at a time and place chosen by the examinee. Pass/fail notifications are provided at the close of the computer-based exam session.
The names of successful certification candidates become a matter of public record once they have been notified of their passing score. A wall certificate and a wallet-sized certification card will be issued upon the successful completion of the exam**. Candidates who fail to achieve a passing score are eligible for re-examination as soon as the next exam is scheduled.
For most of NITC’s certifications, renewal (called recertification) is required in order to maintain an active status. Recertification exams are based on the most current edition of the model codes and/or applicable standards. NITC typically notifies certificate holders in writing about 120 days before expiration. If the candidate fails to renew prior to the expiration date, subsequent application may require re-taking of the initial certification exam.
The recertification exams may be written, closed or open book, proctored or not proctored. Those who fail to pass the initial recertification exam can take it again at the next scheduled exam session. Failure to pass a second time may result in the NITC requiring the candidate to take a refresher course or another type of training before sitting for a third exam.
Informal requests for interpretations of questions or formal challenges can be submitted to the NITC by phone, fax and email. Both will be recorded and promptly addressed. Requests for interpretations will be routed to the appropriate staff member. When the staff encounters a material or technical error that can’t be satisfactorily answered, the NITC quality manager and executive vice president are notified. If they determine that an error does exist and can be readily corrected, it is then promptly amended. If it requires further interpretation, it will be addressed by the appropriate subcommittee of NITC’s Certification Scheme Committee. The Scheme Committee must approve any necessary correction after which a “correct score” will be recorded for everyone who took that particular exam.
Any exam administered by NITC may be challenged in whole or in part by a candidate providing the challenge is submitted in writing. The NITC staff will hold an investigation hearing. If the challenge is rejected, the candidate may then appeal to have the matter heard by the NITC Certification Scheme Committee. If the appeal is denied, the candidate’s final right of appeal is to a hearing officer appointed by the NITC executive committee.
The Rules and Procedures of the NITC Personnel Certification Program may be viewed in their entirety here.
* Examination-related are established by NITC’s Board of Directors. A complete listing of exams and fees is available here.
# Proctoring is administered by those who meet the guidelines determined by the NITC Certification Scheme Committee and approved by the board of directors.
+Exam scores will be divulged in writing only to the candidate (or the appropriate source).
** For welder and brazer recertifications, which are required every six months, only the wallet-sized card will be issued.